Refund & Return Policy – Chomak Burkha Bazar

Effective Date: May 25, 2026

At Chomak Burkha Bazar (chomakburkhabazar.com), customer satisfaction is important to us.

1. Eligible Return Reasons

Products may qualify for return if:

• Wrong item delivered

• Damaged product received

• Defective item

• Missing parts/accessories

• Expired products

• Product significantly different from the description

2. Return Time

Customers should request returns within:

• 3 days for most products

• 24 hours for perishable/daily essentials (if applicable)

3. Non-Returnable Items

The following may not qualify:

• Used products

• Perishable items after acceptance

• Personal hygiene products

• Customized items

• Digital/downloadable products

4. Refund Process

Refunds may be issued through:

• Mobile banking

• Bank transfer

• Original payment method

• Store balance/wallet

Processing time may take 3–15 business days, depending on the payment method and verification.

5. Vendor Responsibility

For marketplace items:

• Sellers may be responsible for replacement/refund approval.

• Chomak Burkha Bazar may mediate disputes to ensure fairness.

6. Fraud Prevention

False claims, misuse of return systems, or abusive behavior may result in:

• Refund rejection

• Account suspension

• Legal action

7. Contact for Returns

Website: chomakburkhabazar.com
Phone: 01712345678
Email: chomak@gmail.com